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Contact Center implementa respuestas de voz interactivas

Marlen Sanchez Badilla B3143FA2-7503-49DB-8EB9-D362555CF1FB msanchez@bancobcr.com | | Tags:  contact_center ‎ | 1 Comment ‎ | 215 Views

La nueva opción de respuesta de voz interactiva que implementó el Contact Center, le permite a los clientes realizar las siguientes consultas automatizadas:

* Reportes de salida del país
* Tipo de cambio (dólar y euro)
* Horario de oficinas
* Solicitudes de productos

Estos servicios se presentan al llamar al 2211-1111 y seleccionar la OPCIÓN UNO (Asistencia al Cliente).

 

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Modified on by Marlen Sanchez Badilla B3143FA2-7503-49DB-8EB9-D362555CF1FB msanchez@bancobcr.com
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